Reference

Privacy Policy for Your 526bet Account

Your account privacy starts with the data we need to run login, wallet checks and game-session records for Live Roulette, Dragon Hatch and Boxing Betting.

DANA data handlingOVO wallet recordsGoPay account checksQRIS receipt storage
526bet Privacy Policy for Your 526bet Account
CONTACT ROUTES

Contact Us About Your Privacy

Privacy help should be easy to reach, not buried after you join. Use live chat, email or the account privacy form to ask what data we hold, correct a detail, or request removal where allowed. Our team answers in English and Indonesian, and we link each request to your account step, such as phone verification or Wallet > History, so we can find the right records without asking for unrelated documents.

Team online

Live chat privacy help

Open live chat from the bottom-right bubble between 10:00 and 02:00 WIB. Ask for Privacy Help, share your account email or phone, and we will move sensitive details into a secured ticket.

Email privacy desk

Send privacy requests to [email protected] with the subject Data Request. Use the email on your account and include the payment rail involved, such as QRIS or DANA, so we match records accurately.

Account privacy form

After login, go to Account > Profile > Privacy Request on mobile browser. Choose correction, access copy or deletion request, then confirm by OTP before our team changes any account-linked data.

ACCOUNT CARE

Data Handling Behind Live Roulette

Privacy controls sit beside the account tools you use each week. Login checks, cookie choices, payment receipts and Live Roulette session logs are separated by purpose, which limits who inside our team…

Account profile data

Profile records cover your name, phone number, email and verification status. We use them for login, account recovery and privacy requests, not for selling contact lists or adding unrelated contact channels.

Payment record handling

DANA, OVO, GoPay and QRIS receipts are linked to wallet checks, refund tracing and security alerts. We store payment references separately from game-session logs so each record serves a clear privacy purpose.

Cookie choices

Cookies remember language choice, login state and device safety signals. You can clear them through your browser settings, though a fresh login or OTP check may be needed afterward.

Game-session logs

For Live Roulette, Rocket Crash and Fishing God, we keep session time, device type and account ID. These records help answer disputes and detect unusual access without recording your personal chat outside support.

Retention approach

We retain records while your account is active, while a transaction needs tracing, or while law requires storage. When a reason ends, we restrict access or remove data from active systems.

Change requests

To correct your name, phone number or email, contact us through live chat, email or Account > Profile > Privacy Request. We confirm identity before making changes so another person cannot alter your data.

Privacy Questions Before You Join

These answers focus on privacy before and after you create an account. They explain what we collect, how payment data is handled, how to ask for a copy, and when we may keep records for safety or legal reasons. If your situation involves local eligibility, we apply access only where local law permits. For anything personal, use the contact paths above rather than posting account details in public channels.

We ask for account basics such as name, phone number, email, login credentials and verification status. Payment references appear later if you use DANA, OVO, GoPay or QRIS through the wallet.

We keep payment references to match wallet balances, trace failed transfers, answer account questions and meet record duties where required. We do not sell payment data or expose wallet details in public account areas.

Yes. Use Account > Profile > Privacy Request or email [email protected] from your account email. We verify your identity first, then provide the account-related data we can share under applicable rules.

Cookies keep your session active, remember language choice and help flag unusual logins. If you clear browser data, you may need to log in again and pass OTP verification before the wallet opens.

Yes. Contact live chat from 10:00 to 02:00 WIB or use the privacy form after login. We confirm account ownership before changing contact details, because those details control password recovery and OTP checks.

You can request deletion through the privacy form or email. Some records may stay restricted for payment tracing, dispute handling or legal needs, then be removed when those reasons no longer apply.

Reply to your privacy ticket or email [email protected] with the case number. We will check the request status, confirm whether more identity proof is needed, and keep the answer tied to your account.